In order to engage patients for everything from vital sign monitoring, self-determination of symptoms to telemedicine consults, a Chatbot can be developed. Getting personalized medical care & reminders for the doctor visit and medications, learning the seriousness and urgency of the problem, knowing the availability of specialists, scheduling appointments, keeping in touch with the doctor, etc are some of the areas where a Chatbot can immensely help.
Bots enhance digital healthcare experiences by turning the one-size-fits-all interactions patients are used to into conversational and tailored engagements. Bots grant patients convenient access to support – beyond business hours, secure communication when they need it, and more control over their overall health and wellness updates.
Bots for Healthcare:
- Connect patients to the right contacts directly
- Give appointment details, make changes, and complete personal updates
- Let patients easily refill prescription
- Pay bills, and take action on alerts
- Deliver lab, test, and procedure outcomes and recommended next steps
- Offer convenient help across all channels – text, email, mobile app, phone, website